Privacy.

Primary controller
GIANTS Software GmbH
Wiesenstrasse 19
8952 Zürich-Schlieren
Switzerland

EU representative
GIANTS Software Entertainment GmbH
Nägelsbachstraße 33
91052 Erlangen
Germany

Data protection officer
Jan-Hendrik Pfitzner
GIANTS Software GmbH
Wiesenstrasse 19
8952 Zürich-Schlieren
Switzerland

We collect information when users purchase games, utilize support systems, or engage with services. Required purchase data includes names, addresses, email addresses, and payment information.

Processing relies on several GDPR foundations:

• Article 6(1)(a) — user consent
• Article 6(1)(b) — contract performance
• Article 6(1)(c) — legal obligations
• Article 6(1)(d) — vital-interests protection
• Article 6(1)(f) — legitimate business interests

Our systems automatically capture technical information including IP addresses, browser type, access times, and device details. Log files are retained for fourteen days, with longer retention possible for security investigations.

The policy distinguishes three cookie categories:

• Essential cookies — enable basic service functionality. Without them features become unavailable.
• Function cookies — recognize user preferences and enhance personalization.
• Performance cookies — analyze user behavior patterns.

Third-party services including Olark Live Chat, Google Analytics, Amazon Pixel, TikTok Pixel, Reddit Pixel, Snap Pixel, and Facebook Pixel may place additional tracking mechanisms on pages outside ModTransfer itself.

Google Analytics analyzes website usage with IP anonymization enabled. Users can opt out via browser extensions.

YouTube embeds video content; Google's privacy terms apply to embedded videos.

Social media pixels (TikTok, Reddit, Snap, Facebook) collect event data for targeted advertising, using standard contractual clauses for international transfers.

• ModHub & GIANTS Developer Network — users register with email and password to create user-generated content.
• AppsFlyer — analyzes app performance using pseudonymous session data.
• SmartRecruiters — manages job applications through their platform.
• Forum (phpBB) — stores usernames, emails, and encrypted passwords; generates session cookies.

For Farming Simulator and related GIANTS titles:

• Product-key activation and host-ID verification occur at launch.
• Lua error callstacks are automatically recorded to diagnose crashes.
• Optional crash-dump uploads help prevent future failures.

Users possess the following protections:

• Access — request confirmation of processing and obtain copies of personal data.
• Rectification — correct inaccurate or incomplete information.
• Erasure — request deletion under specified circumstances.
• Restriction — limit processing in particular situations.
• Portability — receive data in structured, machine-readable formats.
• Objection — refuse processing based on legitimate interests or direct marketing.
• Consent withdrawal — revoke authorization at any time.

Individuals may lodge complaints with supervisory authorities without exhausting internal remedies.

We implement encryption (SSL) for data transmission and restrict access to trained personnel bound by confidentiality obligations. Data deletion occurs when purposes are fulfilled, subject to applicable legal retention requirements.

Services are available only to individuals aged 16 and above; we do not knowingly collect children's data.